Know when gaming becomes a problem

D111 believes that online entertainment is a positive experience only when it is enjoyed in a controlled and mindful way. Gaming is not a source of income — it is a form of entertainment. Placing larger bets to chase losses or continuing to play despite financial hardship are signs of problem gaming.

What are the warning signs?

  • Repeatedly increasing bets to try to recover lost money
  • Spending time meant for family or work on gaming
  • Spending more money on gaming than your budget allows
  • Feeling restless or anxious when not gaming
  • Hiding gaming activity from family

Some tips for healthy gaming

  • Set a time and budget before each session
  • Do not deposit more than you can afford to lose
  • Avoid gaming while under the influence of alcohol or when feeling stressed
  • Take regular breaks and spend time on other leisure activities
  • Do not think of gaming as a professional way to earn income

Self-Exclusion & Limit Setting

D111 allows users to set deposit limits, session time limits, or take a temporary break from their account. You can also request a self-exclusion for a specific period of time. Using these tools is not a weakness — it is a sign of awareness.

Need help? You are not alone

If you run into problems with gaming, it is wise to act quickly. Contact d111's support team or visit our FAQ page.

Email us for support: [email protected]

English বাংলা